Table of Contents
Welcome to Wink and Wild. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase. If you do not agree with these terms, please do not use this website.
1. Eligibility & Age Requirement
This website is intended for adults 18 years or older, or 21 where required by state law. By using this website, you confirm that:
We reserve the right to refuse service if we believe these requirements are not met.
2. Products & Use Disclaimer
All adult novelty items, intimate massagers, sensory accessories, and wellness goods sold on Wink and Wild are intended exclusively for personal, consensual adult recreational and novelty exploration. Products are not certified medical devices and are not intended to diagnose, cure, or treat any medical conditions. By purchasing from us, you agree that:
We are not liable for misuse, improper handling, allergic reactions, or failure to follow care instructions.
3. Orders & Payment
All prices are listed in U.S. Dollars (USD). We reserve the right to:
Payments are processed through secure third-party providers. We do not store full credit card information on our servers.
4. Shipping & Delivery
We offer discreet shipping in plain packaging. Delivery times are estimates and may vary due to:
We are not responsible for delays caused by shipping carriers once the order has been dispatched.
5. Returns & Refunds
For the hygiene and health safety of our entire community, any intimate wellness product, body-contact device, or lingerie piece that has had its factory tamper-evident hygienic seal opened or broken cannot be returned or restocked under any circumstance.
If a product arrives damaged or defective:
Please refer to our Refund Policy page for detailed return guidelines.
6. Product Assistance & Battery Policy
Our customer support team does not provide human-led instructions, demonstrations, or personalized assistance on how to use products. Customers must review and follow the manufacturer's instructions, warnings, cleaning guidance, and safety information supplied with each product.
Products designed with customer-replaceable batteries cannot be returned or exchanged because of a depleted, incorrectly installed, incompatible, or customer-supplied battery. Customers are responsible for purchasing and replacing those batteries.
A product with a non-replaceable integrated battery may be eligible for return or exchange when the integrated battery is confirmed defective, subject to the remaining return-policy requirements and inspection.
7. Intellectual Property
All content on this website, including:
Is the property of Wink and Wild and is protected by copyright and intellectual property laws. You may not copy, reproduce, or distribute any content without written permission.
8. Limitation of Liability
To the fullest extent permitted by law:
9. Privacy
Your use of this website is also governed by our Privacy Policy. By using this site, you consent to the collection and use of information as described in that policy.
10. Prohibited Uses
You agree not to:
We reserve the right to terminate access for violations of these terms.
11. Governing Law
These Terms & Conditions are governed by the laws of the United States and the state in which our business is registered, without regard to conflict of law principles.
Any disputes shall be resolved in the appropriate courts of that jurisdiction.
12. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.
Continued use of the website constitutes acceptance of revised terms.
13. Contact Information
If you have questions regarding these Terms & Conditions, please contact: