1. 30-Day Return Window for Unopened Items

We accept returns on unopened, unused products in their original factory-sealed condition within 30 days of delivery.

2. Hygienic & Health Regulations

Due to the intimate nature of adult novelties, personal wellness items whose packaging or tamper-evident seal has been broken cannot be returned or restocked under public health regulations.

3. Defective or Damaged Products

If an item arrives damaged or exhibits a manufacturer defect, notify our customer care team within 14 days of receipt for an immediate replacement or full refund.